North America self-service technology market by product, 2012-2022, (USD Million)
- ATM market accounted for over 80% of the overall demand in 2014 and is estimated to lose share through the forecast period. They have emerged as a multifunctional machines in recent years offering customers with services such as cash deposit, bill payments, and account statements, which was only limited to cash dispense in past. This additional service has benefited the banks and financial institutions to improve their revenue margin, saving their operating time and providing comfort to customers.
- Kiosks segment is expected to exhibit high growth over the next few years, reaching an estimated share of over 21% by 2022. Digital kiosks are becoming more user-friendly as they are capable of undertaking difficult tasks in healthcare, banking and other businesses.
- North America dominated the self-service technology market in 2014, and is expected to exhibit stable grow at a CAGR of over 9.0% from 2015 to 2022. Availability of technologically advanced infrastructure and emergence of new business models is expected to propel demand across this region.
- Self-service technology market share is occupied by companies such as NCR Corporation, Euronet Worldwide, Kiosk Information System, and Diebold. Technology agreements and collaborations are the key strategies adopted by the players in an effort to enhance their foothold. Different types of interactive screens are being introduced by vendors with similar but unique functionalities in an effort to communicate product related information to consumers.